SkiNet Sports.com Return Policy

 

Ski Net Sports will issue a full refund (less Shipping) on all (non-Closeout) merchandise, so long as it is new and unused and returned with the original packaging in resalable condition within 21 days of purchase date.  Unless specifically noted, all items sold on skinetsports.com are brand new, first quality, fully warranted and in perfect condition, including items in the “Closeout” section of the site.  Ski Net Sports does not accept returns on “Closeout” items.

Return your item:

1.     To process a return, you must call 1-818-505-1294 to obtain a Return Authorization Number (RA#).

2.     Ski Net Sports will require the following:

.     Name on the order
.     Order ID#

.     Name of the item you wish to return

.     Reason for return

3.      Write the RA# on the outside of the box clearly so that we may easily identify your return for quick processing.

4.      Ship to:

Ski Net Sports
RA# (received from Ski Net Sports)
11378 Ventura Blvd.
Studio City, CA. 91604

5.      You will be refunded the original purchase price (less shipping costs) when your return is received by our warehouse.

 

Important Qualifiers

 

.     Returned packages will be refused if they arrive without a return authorization clearly written

on the outside of the box.

.     We reserve the right to add a 20% re-stock fee to packages arriving without a valid RA#.

.     All items must be returned in their original condition…new and unused.

.     Do not mark or deface the original manufacturer containers in any manner.

.     Packages must be returned prepaid.

.     Refunds will be made via the method in which the order was paid.

.     We strongly suggest sending returns insured for the full value and with a tracking number to insure a full and prompt refund.

.     If merchandise is damaged due to improper packing or packaging, refund or exchange may not be given.

.     All shipping and insurance charges will be refunded for product shipped in our error.

 

When will I receive my refund?

 

Credits (refunds) will be issued after Ski Net Sports receives, inspects and processes your return, which may take up to 5 business days.  You will receive a confirmation email when your return has been processed.  Credit card refunds can take up to 72 hrs to reflect on your statement.

 

Cancellation Policy:  Ski Net Sports makes every attempt to fulfill orders in a timely manner, shipping in usually less than 24hrs.  Therefore, orders cancelled more than 24hrs after being placed are the responsibility of the buyer and will be treated under the terms of the “Return Policy”.  You may attempt to contact Ski Net Sports directly at 818-505-1294 to affect a possible cancellation.

 

Delivery / Shipping Policy:  Ski Net Sports’ standard shipping is FEDEX Ground.  Using our standard fee structure, we will ship only to the lower 48 USA.  We may ship to Alaska and Hawaii for an additional fee.